Privacy policy
Privacy Policy for Samantha Heather Photography
Effective Date: 26th Feb 2025
Samantha Heather Photography (“we,” “our,” or “us”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you engage with our photography services, including weddings, families, and commercial work.
1. Information We Collect
We may collect the following types of personal information:
Contact Details: Name, email address, phone number, and postal address.
Event & Booking Information: Dates, locations, schedules, and any special requests.
Photography & Media Content: Photos and videos captured during sessions.
Payment & Billing Information: Invoices, transaction records (processed securely via third-party payment processors).
Website & Digital Interactions: IP address, browser type, and cookies for analytics and site functionality.
2. How We Collect Information
We collect personal information directly from you when you:
Make an inquiry via our website, email, or phone.
Book a session or contract our services.
Provide details about your event or project.
Engage with us on social media or subscribe to newsletters.
We may also collect information from third parties, such as event planners or venues, where necessary for your booking.
3. Purpose of Collecting Your Information
We use your information to:
Deliver and manage our photography services.
Communicate with you about your booking, edits, and delivery of images.
Edit, store, and distribute images as per our agreement.
Process payments and issue invoices.
Improve our website, services, and customer experience.
Share selected images for portfolio, social media, or marketing (with consent).
Comply with legal obligations and business records.
4. Disclosure of Your Information
We do not sell or rent your personal information. However, we may disclose it to:
Third-Party Service Providers: Editing platforms, online galleries, cloud storage, and payment processors.
Marketing & Social Media: If you have given consent, we may share selected images on our website, social media, or promotional materials.
Legal Authorities: Where required by law or to protect our rights.
5. Storage & Security of Your Data
We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss. Digital files are securely stored using encryption and cloud-based storage providers. However, no online system is entirely secure, and we encourage safe sharing practices.
6. Your Rights Under Australian Privacy Law
Under the Australian Privacy Act 1988, you have the right to:
Request access to the personal information we hold about you.
Ask for corrections if your data is inaccurate or incomplete.
Withdraw consent for marketing or social media usage.
Request deletion of your data, subject to legal or contractual obligations.
Lodge a complaint if you believe we have mishandled your personal information.
If you wish to exercise any of these rights, please contact us at hello@samanthaheather.com.
7. Cookies & Website Tracking
Our website may use cookies and similar technologies to enhance your experience and collect analytics data. You can disable cookies in your browser settings, but this may affect website functionality.
8. Retention of Data
We retain client information and images only as long as necessary for service delivery, business records, and legal compliance. If you request deletion, we will take reasonable steps to remove your data unless we are required to keep it for legal reasons.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with the revised effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Samantha Heather Photography
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au for further assistance.